About This Policy

This website, the “Website”, is owned and operated by Pacific Bags Australia Pty Ltd, “we”, “us” or “our”. This Cookie Policy explains how cookies and similar technologies may be used when you visit or interact with our Website.

What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. These files contain a unique identifier that helps websites recognise your browser and remember information such as preferences, shopping cart items or previous interactions.

Why We Use Cookies

We use cookies and similar technologies to help operate, improve and personalise the Website.

• Analyse how users navigate the Website, including pages visited and session duration
• Process and retain shopping cart data
• Personalise your browsing experience
• Improve Website performance and user experience
• Serve relevant advertising and track campaign performance, where permitted
• Send personalised communications, where you have provided consent

Cookies used on this site do not collect personal data such as your name, address or email unless you provide that information directly. Unless you opt in, data collected is generally anonymous and aggregated.

Third-Party Cookies

We may use third-party cookies from services such as Google Analytics, Meta Ads or Shopify-integrated apps.

• Monitor site traffic and behaviour
• Deliver targeted advertising
• Enable embedded tools such as chat, forms or review widgets

These third-party services are governed by their own privacy and cookie policies.

Managing Your Cookie Preferences

You can manage cookies in the following ways:

• Browser settings: Adjust your browser settings to block or delete cookies. Most browsers accept cookies by default, but this can usually be changed in the settings menu.
• Consent preferences: On first visit, you may be prompted to accept or customise your cookie preferences through a cookie banner.
• Email opt-out: If you have subscribed to marketing communications, you can unsubscribe at any time using the link in our emails.

Please note, disabling cookies may affect Website functionality, including your ability to log in, use the cart or complete purchases.