Terms of service

Website Terms and Conditions of Use

Welcome to www.pacificpackaging.com.au (the 'Website'). This Website provides access to products and services offered by Pacific Packaging Australia Pty Ltd (ACN 634 377 183). By browsing or using the Website, you confirm that you have read and agree to be bound by the terms and conditions outlined below.

1. Acceptance of Terms

By remaining on the Website or clicking to accept these Terms where indicated, you agree to comply with them. If you do not agree, you must cease using the Website immediately. These Terms may be updated from time to time.

2. Registration

To access Purchase Services, you must register as a user and provide accurate and up-to-date personal information. You must be of legal age to enter a binding contract and not prohibited by law from using the services.

3. Member Obligations

  • Use the Website lawfully and ethically.
  • Maintain the confidentiality of your login credentials.
  • Refrain from unauthorised commercial activities such as spam or linking without permission.
  • Notify us immediately of any unauthorised account access.

4. Purchases & Returns

All purchases are made through authorised Payment Gateway Providers (Commonwealth Bank, PayPal, Zip). A receipt will be issued upon confirmation of payment. Returns are accepted within 30 days if the packaging is unopened and in saleable condition. Return shipping costs are the buyer’s responsibility.

5. Warranty

Products come with guarantees under the Australian Consumer Law. For Warranty Claims, provide proof of purchase and details to sales@pacificpackaging.com.au. Warranty excludes misuse, modification, or cosmetic damage.

6. Delivery

We partner with third-party delivery services. If your order is lost or damaged in transit, please contact the carrier directly, and notify us at sales@pacificpackaging.com.au so we can review the provider's suitability.

7. Intellectual Property

All content on this Website is protected under copyright and other IP laws. You may not reproduce or distribute any content without written consent unless otherwise stated.

8. Privacy

Your use of this Website is subject to our Privacy Policy, which is available on the Website.

9. General Disclaimer

While we aim to display products accurately, images may differ from actual items. Use of our Website and services is at your own risk. We disclaim all warranties unless required by law.

10. Limitation of Liability

Our liability is limited to the amount paid by you or the resupply of services. We are not liable for indirect losses, including lost profits or reputational damage.

11. Termination

Either party may terminate these Terms. We may suspend your account for any breach or legal requirement. Rights and obligations accrued during the term will survive termination.

12. Indemnity

You agree to indemnify us from claims arising from your misuse of the Website or breach of these Terms.

13. Dispute Resolution

Disputes must be resolved via negotiation and mediation before court action. Mediation will be held in Victoria, Australia. All communications are confidential and without prejudice.

14. Venue and Jurisdiction

These Terms are governed by the laws of Victoria, Australia. Disputes must be resolved in Victoria courts.

15. Governing Law

The Terms are governed by the laws of Victoria. This clause remains binding regardless of changes in jurisdiction or contractual structure.

16. Legal Advice and Severance

Both parties acknowledge the opportunity to seek legal advice. If any provision is deemed void or unenforceable, the remaining Terms remain in force.

For any questions, please contact us at sales@pacificpackaging.com.au.