Quality Assurance

Our Commitment to Quality

 

Pacific Packaging Australia is proud of its unwavering commitment to supplying high-quality products. Our motto, “Reshaping Industrial Packaging”, reflects our dedication to quality and innovation in everything we do.

Our Quality Policy ensures customers receive a consistent experience across our entire product range. By delivering reliable, high-performance packaging, we’ve built lasting loyalty and earned our reputation as a trusted leader in Australia’s industrial packaging market.

This commitment is embraced by every member of our team, from leadership to warehouse staff. Quality is not just a goal; it’s everyone’s responsibility at Pacific Packaging Australia.

How We Achieve It

  • Collaborating with employees, suppliers, and customers to enhance quality outcomes
  • Maintaining strict compliance with customer expectations and our ISO 9001:2015 Quality Management System
  • Striving for continuous improvement across systems, processes, and products
  • Investing in employee development to foster a culture of accountability and collaboration
  • Embedding a “do it right the first time” approach into all areas of operation

This policy is reviewed regularly as part of our Management Review process to ensure it remains relevant, measurable, and aligned with our quality objectives.